Privacy Policy and Cookie Policy

Privacy Policy

Control of Information

All personal information provided to or collected by this website, is controlled by Auto Home Otomotiv TİC. LTD. ŞTİ. (Auto Home) company residing at Altunizade Mah. Oymacı Sok. No: 11 Üsküdar – İSTANBUL.

What Data Does Auto Home Collect?

Reservation Information:

 When booking car rental services, we ask for your name, postal address, telephone number and e-mail address. This information helps us to process your reservation, to contact you in case of any problem with your request, or to send you the price offers received or electronic confirmation of the reservations made. If you pay the rental fee at the time of booking, you will be asked to enter the payment card type, number and expiration date so that we can receive your payment.

Online Account:

 When you make a reservation, we will enable you to create an online account. If you agree, we will store the personal information you have provided in our customer database. This will allow you to make your future reservations faster. Deletion of your online account will not delete the personal data we hold on files. You can view and correct the personal data we hold about you at any time, please see the 'Accessing and Updating Information' section to learn how to do this.


IP Address:

 We collect your IP address information when you visit our site. This only identifies your Internet Service Provider (ISP) and does not contain any personal information about you. We use this information to help us better understand the source of our site traffic.



 Our website uses cookie technology. Cookies are encrypted text strings stored on the user's computer by a website. Cookies allow us to customize our website and services to suit your needs and provide you with a better online experience. Cookies are also used to measure the use of various pages on our website to help us organize our information in a way that is more convenient and accessible to your needs. The cookies we use are called "session" cookies and "persistent" cookies. We may use cookies to personalize this site for repeat visitors. These cookies are not necessary for the operation of the site. In addition, cookies may be installed by third party tools such as YouTube or Flickr, depending on their configuration. You do not need to accept cookies to use this site.


Session cookies are temporary and are automatically deleted after you leave our website. Persistent cookies will remain on your computer's hard drive until you delete them. We do not use cookies to collect information about your visit to other sites or to identify personally identifiable information about you, other than what you voluntarily provide to us in your transactions with our website. Cookies do not harm your computer, programs or computer files.


How Auto Home Uses Your Data?


Sharing Information


Auto Home will never share your personal information with any company that is not a member of the Auto Home network for marketing purposes.


From time to time, we will share information about our car rental services with other companies (in or outside of Europe), which may include your personal information, such as pickup location/evidence of damage. Your personal information will not be used for other purposes without your consent.


Auto Home Online Contests


If you participate in any competition we offer on our site, you will be asked to enter certain personal information so that we can notify you if necessary. The exact terms and conditions and rules of each competition will be published in a timely manner and may differ. If prizes are offered through a third party, we may be required to disclose your information to that third party in order to facilitate the distribution of prizes.


Auto Home Online Surveys


When you take the online survey, you may be asked to provide certain personal information, such as age or income. Providing the requested information is entirely at your discretion. The survey results will only be used to improve the Auto Home car rental experience for our customers and will not be evaluated for other purposes.


How Does Auto Home Protect Your Data?



Secure Socket Layer (SSL) encryption technology is used to protect your personal information, such as the credit card information requested when you make a reservation.


All personal information we keep as part of your customer profile is stored in a database where physical and technological security controls and procedures are implemented.


When viewing, changing or deleting your credit card information or reservations on our website, only the last 4 digits of your credit card number will be displayed.


Our Commitment to Data Security


The security of your personal information is important to us. When you enter sensitive information (such as your payment card number) during the registration or reservation process, we encrypt this information using security socket layer (SSL) technology.


We follow generally accepted industry standards to protect personally identifiable information and personal data provided to us, both during transfer and upon receipt. No method of transmission or electronic storage on the Internet is 100% secure; therefore, while we endeavor to use all commercially reasonable means to protect your personal information, we cannot guarantee absolute security. Therefore, we ask that you do not enter a payment card number in the fields on our websites unless the field in question is specifically marked for this purpose.


Accessing and Updating Information



You can view the information held about you at any time and make the necessary changes to keep your information up to date.


To view your personal information, please provide your name and address, driver's license number or date of birth (for verification) and visit:


Email Newsletter Subscription


Our email newsletter provides subscribers with the latest information on prices, offers, products, services and competitions. We will only send newsletters to our users who have accepted membership.


When you agree to receive our newsletters, we only ask for your e-mail address information. Over time, we may request additional personal information about you. The provision of this information is entirely at your discretion and will be used to personalize the content of the newsletter so that information about you can be provided.


You can terminate your subscription at any time; You can do this through the newsletters we send or by contacting us at


This privacy policy is implemented for website, Auto Home dealers' websites may have their own privacy policies.


We respect the privacy of our visitors. We only collect personal information necessary to provide the information, services or assistance you request.


Information we collect automatically


In case you visit our website to browse, read or book a car rental:


Your web browser will automatically send us (and we may retain) the information shown below, for example:

Internet domain name from which you access the Internet (for example: your Service if you use a commercial Internet service provider, or Your if you use an Internet account from your school);


Internet Protocol address of the computer you are using;


the browser software and operating system you are using;


the date and time of your access to our site


the internet address of the site from which you directly linked to our site.


We use this information to help us maintain this site, for example, to determine the number of visitors to different parts of our site, to ensure the correct functioning of the site, and to make our site more accessible and useful.


We will not use this information to identify individuals, except for site security and official security purposes.


When you visit our site, we will not collect personally identifiable information about you unless you choose to provide such information.


Other information we collect


If you choose to identify yourself when using online forms (or otherwise provide us with personal information):


We will collect (and may retain) personally identifiable information such as your name, address, e-mail address and telephone information, and other information you provide to us. We will use this information to meet your requests and may also use it to provide you with additional information later on. We will not disclose this information to third parties unless expressly stated in this privacy policy.


If you request information, services or assistance, we may disclose your personal information to third parties we deem appropriate to meet your request. If you indicate that you do not want us to disclose such information to third parties at the time you provide us with the information, we will comply with your request. However, if you do not provide such information, it may be impossible for us to fulfill your request.


In the event of a legal matter, we may disclose your information to law enforcement agencies as we deem appropriate.


How Long Do We Keep Your Information?


We may keep the information we collect for an unlimited period of time.




Electronic communications, especially e-mail, may not always be secure against interference. Please do not send sensitive data (eg: bank account number or credit card number) to us via web form.


Google Analytics


We use a tool called "Google Analytics" to collect information about the use of this site. Google Analytics collects information such as how often users visit this site, which pages they visit, and which sites they used before coming to this site. We use this information from the Google Analytics tool only for the improvement of this site. Google Analytics does not collect your name or other identifying information, but only the IP address assigned to you on the date you visit this site. We do not combine information collected through Google Analytics with personally identifiable information. Although Google Analytics places a persistent cookie on your web browser to identify you as a specific user when you visit this site again, this cookie cannot be used by anyone other than Google.


Google's use and sharing of information collected about your visits to this site through Google Analytics,


Google Analytics Terms of Use


Google Privacy Policy

  may be restricted by disabling cookies on your browser.


Changes to This Policy


All changes to this privacy policy will always be posted on this page of our website.


If you think that the information we hold about you is inaccurate or incomplete, please contact us as soon as possible by post or e-mail: Auto Home Otomotiv TİC. LTD. ŞTİ. Altunizade Mah. Oymacı Sok. No: 11 Üsküdar – ISTANBUL. We will promptly correct any information found to be inaccurate.


Cookie Policy


Privacy Statement: How Do We Use Cookies?


“Cookies are very small text files placed on your computer when you visit certain websites.


We use cookies to help identify your computer to improve your user experience, track shopping cart contents, and remember where you are in the ordering process.


You can disable all cookies stored on your computer, but this may stop our website from working properly.


The points shown below are absolutely necessary for the operation of our website.


This Website:


It will remember what you have in your shopping cart (car rental process)


It will remember where you are in the order process


It will remember that you are signed in and that your session is secure. You must be logged in to complete an order.

While the items shown below are not Strictly Necessary, they help us to provide the best user experience and to understand (anonymously) which pages you are most interested in.


Functional Cookies


This Website:


It will track the pages you visit via Google Analytics.

Targeted Cookies


This Website:


Pages on Facebook, Twitter etc. It will allow you to share with social networks such as


This Website:


It will not share personal information with third parties.